October 22, 2004
I’ve canceled my account with Netflix, and this is the final entry in the diary I’ve kept during the few weeks I was with them.
To their credit, Netflix makes cancellation easy. I just logged into my online account with them and clicked on “Cancel.” I did the entire cancellation online, and it only took a minute. In a last-ditch attempt to keep me, they offered me a reduced rate if I would sign up for six months, but I declined.
At the time of my cancellation, I had three Netflix DVDs at my house, and those had to be returned within seven days. I dropped them in a postal service mailbox, and Netflix emailed me they received all three the following day.
My brief experience with Netflix leads me to conclude that they provide a wide selection and a high level of convenience at a reasonable price. However, if you’d rather not maintain a list of DVDs you’d like to watch and/or you’re fussy about when you’ll get specific titles, you might not be happy with Netflix. In my case, I didn’t stay with them because I was having too much trouble finding the time to watch the DVDs they were sending me. But if my lifestyle changes in the future, I expect I’ll probably sign up with them again.
In fact, I think it’s mainly lifestyle that determines whether or not a given person will be happy as a Netflix subscriber. If after reading all six parts of this diary, you still can’t make up your mind if their service is right for you, I’d suggest trying them out for a few weeks. They make everything practically hassle-free, and with the two free introductory weeks they give you and their new rate of $17.99 (plus tax) per month, you won’t be out much money.
This concludes my Netflix diary. I hope my recording my personal experiences will help others decide if they want to give the Netflix DVD rental service a try.
